Our wonderful customers are the reason we’re in business. Here are some of the great things they’ve said about us.
We’ll do everything we can to make sure you’re a satisfied customer, too!
-I have had the privilege of working with Jennifer for approximately five years. During that time frame she was able to get me on numerous insurance panels. Not only did she complete all the necessary documents, but also successfully and effectively maneuvered CAQH to maintain compliance. Jennifer’s professionalism and calm demeanor also ensures reimbursement and positive interaction with various insurance panels. Working with Jennifer has allowed me to focus primarily on my clients without concerns of timely reimbursement or the insurance company denying claims. Jennifer is synonymous with success! — Camille Francis, LCSW
-I am honored to provide a testimonial for Monarch Billing and Beyond! I have known Mrs. Allen for years and find her to be honest, creative and someone who gives her best to make sure her customers and their needs are met. She is excellent in problem solving and does not rest until it is handled. She puts honestly first and will keep a customer informed of issues and “self starters” her way to solutions. Most important, I trust her! – Carol J. Parker, MA
-I’ve experienced exceptional service with Monarch Billing and Beyond. It was important to me to have someone both knowledgeable and who could get the job done in a timely manner given the time sensitivity that billing requires. Monarch Billing and Beyond has allowed me to focus more on my clients and their needs, and less on the administrative side of my business. The responsiveness at Monarch Billing and Beyond is outstanding and helps ease my mind knowing that follow up to an issue is around the corner. – Jacqueline Warner Garman, LCSW
-I have worked in many different settings, and thus, have had my billing and credentialing handled by several different people through the years. Without a doubt, Jennifer Allen has been the most competent, thorough and capable. She goes above and beyond what is necessary; she catches my mistakes and the mistakes of insurance companies. She deals with everyone in a professional and honest manner. Jennifer truly listens to my needs and is flexible; she has been as hands-on or as hands-off as I’ve asked her to be, and has easily adapted when I’ve changed my mind about how involved I want to be. She takes the time to explain difficult concepts to me, but also respects when I don’t want to be burdened with the nuances of the billing process. I have been in awe of the persistence; she doesn’t give up when things are difficult with the billing or credentialing process; she sees things to their completion and does not leave any stone unturned. You will feel spoiled by Jennifer. She handles everything for you and makes it so easy for you, so you can focus on other things, while you feel confident in knowing she will get things done right and in a timely manner. – Marci Gleicher, ARNP